Privacy Policy

Effective Date: 18-09-2023

At Mysterious Hero, we take your privacy seriously. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website (www.mysterioushero.com), interact with our services, or engage with us through other channels such as our YouTube channel. We are committed to ensuring that your personal data is protected in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Please read this Privacy Policy carefully to understand how we treat your personal data.

1. Information We Collect

We may collect the following types of personal data from you:

a) Personal Identification Information

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment information (if applicable)

  • Social media account information (if you interact with us through social media platforms)

b) Usage Data

  • Information about how you use our website and services, including pages visited, time spent on pages, and other usage statistics.

  • Cookies and tracking technologies (please refer to our Cookie Policy below for more details).

c) Technical Data

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Geolocation data

d) Marketing and Communication Data

  • Preferences in receiving marketing from us and our third parties.

  • Communication preferences and content engagement.

2. How We Collect Your Information

We collect your personal data through the following methods:

  • Direct Interactions: You provide us with your data when you contact us through forms on our website, sign up for our services, subscribe to our newsletter, or communicate with us via email or other channels.

  • Automated Technologies: As you interact with our website, we may use cookies, web beacons, and other tracking technologies to collect usage and technical data.

  • Third-Party Sources: We may receive data from third parties, such as social media platforms, analytics providers, and advertising networks.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, manage, and improve our services, including tech development, digital marketing, SEO, social media growth, website creation, graphic design, and video editing.

  • To process transactions and send related communications.

  • To send you marketing communications if you have opted in to receive them.

  • To respond to your queries, provide customer support, and handle requests.

  • To monitor and analyze usage trends to improve our website and services.

  • To comply with legal obligations and protect our rights and interests.

  • To engage in business operations, such as contracts with clients and service providers.

4. Legal Basis for Processing Your Personal Data

We rely on the following legal bases to process your personal data under GDPR:

  • Consent: When you provide your data voluntarily, such as subscribing to our newsletter or submitting a contact form.

  • Contractual Necessity: To perform services that we have agreed upon with you or to enter into a contract with you.

  • Legitimate Interests: To pursue our legitimate business interests, such as improving our services and marketing our offerings (ensuring your interests and rights are not overridden).

  • Legal Obligation: To comply with applicable laws, regulations, and legal requests.

5. How We Share Your Information

We do not sell your personal data to third parties. However, we may share your personal data with the following types of entities for the purposes described in this policy:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, hosting providers, email marketing services, and analytics providers.

  • Business Transfers: If we undergo a business transaction, such as a merger, acquisition, or asset sale, your personal data may be transferred.

  • Legal Requirements: We may disclose your personal data if required to do so by law or to comply with legal processes, such as a subpoena, court order, or government request.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When your data is no longer required for the purposes set out in this Privacy Policy, we will securely delete or anonymize it.

7. Data Security

We implement a variety of security measures to ensure the safety of your personal data, including:

  • Use of encryption technologies to protect sensitive data during transmission (e.g., SSL/TLS).

  • Secure data storage and limited access to personal data.

  • Regular security audits and monitoring of our systems to detect and prevent unauthorized access.

While we strive to protect your personal data, no security system is impenetrable. Therefore, we cannot guarantee absolute security, but we remain committed to securing your personal data.

8. Your Rights Under GDPR

As a user of our website and services, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to the personal data we hold about you.

  • Right to Rectification: You have the right to correct or update any inaccurate or incomplete personal data we hold about you.

  • Right to Erasure: You can request the deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

  • Right to Restriction: You can request that we restrict the processing of your personal data in certain situations.

  • Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@mysterioushero.com. We will respond to your request within the timeframes specified by applicable law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device when you visit a website. For detailed information about the cookies we use and how you can manage them, please refer to our [Cookie Policy].

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). If you are located in the EEA, please be aware that your personal data may be transferred to countries that may not have the same level of data protection as the EEA. In such cases, we ensure that appropriate safeguards are in place to protect your personal data.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this Privacy Policy on our website and update the “Effective Date” at the top of this page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

By using our website and services, you consent to the collection and use of your personal data in accordance with this Privacy Policy.